Use of the Verteci website and the sale and purchase of items listed are governed by the terms and conditions which can be seen below.

All those who use this website agree to accept these terms and conditions.

Terms & Conditions

Copyright and Trademarks

All website graphics, text, tables, charts, images and combinations thereof, and all software (html, javascript, dhtml etc.) and all other material are the copyright of Verteci (A Square Tomato Ltd company) or their suppliers or providers.

All titles, brand names and product names are trade name/marks of their respective holders and fully respected.

Terms & Conditions of Business

Prices

All prices are quoted in UK pounds (Sterling) and include vat where applicable. Delivery is also included to all primary UK mainland destinations.

Prices are correct at the time of order only and relate to website purchases only. All orders for products are subject to availability and we reserve the right to refuse to supply any particular person.

Payment

Payment must be made by cheque or by one of the approved credit cards

Legal Title

Verteci will possess legal title of the products until full payment has been received by us from the purchaser.

Sale and Purchase

Receipt of an order via our website does not constitute acceptance of an order.

Delivery

Any date or period for delivery will be considered as purely indicative. The delivery periods stated are estimates only and are based upon actual working days. Verteci cannot be held responsible for delivery delays by other parties.

Products will only be dispatched to credit card holder addresses.

The purchaser bears all risk once the products have been signed for/received.

Acceptance

Purchasers must inspect products promptly upon receipt and notify Verteci should any issues arise. If this communication is not made Verteci will consider the products as being of satisfactory quality and fit for their purpose, and may not accept any rejection or cancellation at a later date.

Right to Cancel

Customers have the right to cancel their contract with us post ordering and before the expiry of 7 working days from the day after the date of purchase for products delivered boxed. You will receive a full (100%) refund of the purchase price less the restocking, packing, delivery, order and credit card processing fees and any collection charges. 

For items delivered assembled and accompanied by an electric bicycle expert, we reserve the right not to accept returned items. Where a return is accepted you will receive a full (100%) refund of the purchase price less the restocking, packing, delivery, order and credit card processing fees and any collection charges.

Where customer collection from our premises is agreed with us, customers must collect with seven days or a storage charge of £2.00 per day will be incurred for floor space and product insurance. Customer who agree to collect their order from us can cancel their order with 7 days of the date of purchase only if the product has not been collected.

If goods are to be returned, all must be in "as new" order upon reaching us and in the original packaging where appropriate. Cancellation fees, where applicable, will usually be charged immediately prior to a full (100%) refund.

Faulty Items

Any item that was faulty may be returned for free repair, replacement or refund, provided you have the original receipt or alternative proof of purchase and the faulty item is returned complete with all components.

For items to be returned more than two weeks after the time of the same above applies but in addition, evidence of fault at the time of receipt must be supplied.

No refund is available for fair wear and tear or for products that due to the nature of their use can be readily damaged by being dropped, crashed, wetted, scraped, skidded etc. Such products include in particular electric scooters, electric quads/atvs and mountain bikes and all products when misused and/or mistreated and/or abused.

(from the diamond on the front page) These guarantee do not cover other than normal private use. Nor do they cover consumable components such as tyres, inner tubes, brake blocks/pads, brake cables, gear cables, bulbs, batteries, chains or belts and handgrips etc. Note: these components may be prone to rapid deterioration under some usage scenarios.

Due to storage constraints, products returned must be accompanied by valid claim within 62 days of the date of return or the items will either incur a storage fee or be disposed of without refund.

Please supply the original and complete packaging.

Post initial product delivery shipping costs are the responsibility of the purchaser.

General

Any and all age recommendations on this website are for guidance purposes only and may not apply to your child. The documentation accompanying all products should be read and applied in full.

Should any part or parts of these terms and conditions be deemed void, invalid or unenforceable the remaining part or parts will continue to be enforceable and effective.

We reserve the right to modify these terms and conditions.

Governing Law

English Law.